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Customer Service Support

DEPARTMENT: Office LOCATION: St. Joseph WORKS CLOSELY WITH: Route and Service departments GENERAL FUNCTION: Assist in scheduling deliveries and service appointments as well as setting up new accounts. If making...

February 15, 2018

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Customer Service & Scheduling Coordinator – St. Joseph, MN

Department: Office

Location: St. Joseph, MN

Works Closely With: Route & Service Departments

Do you thrive on helping customers and keeping things organized? If so, we have the perfect opportunity for you! Finken is looking for a Customer Service & Scheduling Coordinator to assist with scheduling deliveries and service appointments, as well as setting up new customer accounts.

What You’ll Do

✔️ Schedule and coordinate deliveries and service appointments.
✔️ Assist customers by answering questions and addressing concerns in a friendly, professional manner.
✔️ Set up new accounts and ensure accurate customer records.
✔️ Work closely with the Route & Service departments to improve efficiency.
✔️ Maintain a high level of customer satisfaction by ensuring timely responses and excellent service.

What We’re Looking For

Strong communication and organizational skills
✅ Ability to work in a fast-paced, high-energy environment
Customer-focused mindset with a passion for problem-solving
✅ Experience in scheduling, customer service, or administrative support is a plus!

What We Offer

🎯 Full-time, benefit-eligible position
💰 Competitive pay & growth opportunities
🏖️ Accrued Paid Time Off (PTO)
🎉 Paid Holidays
🩺 Health Insurance (up to 90% company-paid for employees)
🔹 Life, Short-Term & Long-Term Disability Insurance (company-paid)
💰 Simple IRA with up to 3% company match

Apply Today!

If you're interested in joining a team-oriented company that values customer service and efficiency, we’d love to hear from you!

To apply, complete our employment application today!