Installing a Mini-Split System
April 16, 2025
Table of Contents
Finken is Hiring a Customer Service/Route Coordinator
Finken is seeking a Customer Service/Route Coordinator to join our Bottled Water Department. This role is responsible for daily route fulfillment, driver coordination, and customer service. If you enjoy working with customers, managing schedules, and leading operations, we encourage you to apply today!
Job Details
π Department: Bottled Water
π Reports To: Director of Bottled Water/Operations/IT
π Supervises: Drivers, Route Lead/Sales
π Works Closely With: Operations, Customer Service, and Route Team
Key Responsibilities
Retail Sales
βοΈ Answer incoming calls, emails, and faxes.
βοΈ Assist walk-in customers with purchases and inquiries.
βοΈ Process customer payments and delivery requests.
βοΈ Maintain a clean and organized showroom.
Operations
βοΈ Dispatch drivers and coordinate daily routes.
βοΈ Update routes, reschedule missed deliveries, and manage vehicle reports.
βοΈ Distribute route books and work orders to drivers.
βοΈ Assist drivers with daily needs and customer placements.
Administration
βοΈ Manage accounts receivable and call late customers.
βοΈ Process driver payments and coordinate with satellite stores.
βοΈ Run payroll reports and track employee attendance.
Routing & Coffee Orders
βοΈ Optimize route efficiency to maximize deliveries.
βοΈ Set up new customers on existing routes.
βοΈ Process coffee orders and determine shipping methods.
Why Join Finken?
βοΈ Team-oriented environment with strong leadership support.
βοΈ Opportunity to develop skills in customer service and operations.
βοΈ Competitive pay & benefits for the right candidate.
π Apply now and become a key part of the Finken team!
