Job Type: Full-time
Pay: Starting at $17 per hour
Schedule: Monday - Friday, 40 hours per week
Reports To: Management Team
Job Summary:
The Receptionist serves as the front-line representative of Finken, welcoming and assisting walk-in customers and internal team members. This role requires a professional, friendly demeanor, the ability to manage a high volume of calls and inquiries, and strong organizational skills.
If you enjoy engaging with people, have excellent communication skills, and thrive in an active, customer-focused environment, we'd love for you to join the Finken team!
Duties & Responsibilities:
- Greet and assist walk-in customers courteously and professionally.
- Promptly answer and direct all incoming calls using a multi-line phone system.
- Efficiently manage multiple calls simultaneously.
- Assess customer needs, providing appropriate solutions or redirection.
- Offer accurate information about Finken’s products, services, and departments.
- Support internal communication by interacting professionally with staff members.
- Maintain a tidy and welcoming reception area.
- Receive, sort, and distribute mail and deliveries.
- Perform administrative tasks such as scanning, data entry, filing, and appointment coordination.
- Assist various departments with clerical duties as needed.
- Complete additional tasks as assigned by management.
Skills & Qualifications:
- High school diploma or equivalent required.
- Prior receptionist or customer service experience preferred.
- Strong communication and interpersonal skills.
- Ability to multitask efficiently and prioritize competing demands.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Friendly, dependable, and team-oriented approach.
Work Environment & Physical Requirements:
- Front-desk, in-office position.
- Extended periods of sitting.
- Frequent interaction with customers, visitors, and internal staff.
Benefits:
- 401(k) retirement plan
- Medical and dental insurance
- Paid Time Off (based on tenure)
Work Location:
In-person at Brooklyn Park, MN
Join our supportive team at Finken and become an essential part of delivering exceptional service to our customers and staff!
